(4.4 / 5)13+ Ratings

Murad Reviews

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Overall Rating

4.4
13 Reviews
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About Murad

Murad.com.au is an online platform that offers a wide range of skincare products. The website is known for its advanced skincare formulas and clinically-proven results. The products are designed to promote healthy, nourished, and beautiful skin.

The brand was founded by Dr. Murad and operates under the manifesto: “skincare is healthcare.” The products are categorized into four color-coded categories: blue for oil control, purple for hydration, green for firming the skin, and orange for brightening and protecting.

Some of the top products include the Vita-C Eyes Dark Circle Corrector, Clarifying Body Spray, and the AHA/BHA Exfoliating Cleanser.

The website also offers 20% off sitewide and 500 bonus Rewards points, which equals $25 towards future products. There are also occasional promotions, such as 25% off for the Rapid Relief Sulfur Mask.

In summary, Murad.com.au provides a wide range of skincare products that cater to various skin concerns, from acne control to hydration, all backed by scientific research and testing.

Murad Pros & Cons

Pros:

  • Effective Products: Murad offers a variety of effective skincare products for different skin types, including those with sensitive skin and acne concerns.
  • Scientifically Backed Ingredients: Murad uses clinically backed ingredients and methods, including antioxidants like pomegranates, green tea, and vitamin C.
  • Fragrance-Free and Vegan Options: Many Murad products are fragrance-free and some are vegan, making them suitable for sensitive skin.
  • Cruelty-Free: Murad is a cruelty-free company, aligning with ethical consumer preferences.

Cons:

  • Customer Service Issues: Many customers have reported problems with customer service, including difficulties in canceling orders, delayed responses, and unhelpful chat services.
  • Ordering Issues: There have been complaints about incorrect orders, delayed shipments, and issues with returns.
  • Price: Some products, especially those with retinol, can be quite expensive.
  • Variable Efficacy: Some users have reported mixed results, with products not delivering on their claims, especially for sensitive skin.

Murad Coupon & Discount Codes

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Beguiling promotion! Every customer will get a great discount of 60% off by utilizing the Murad coupon.

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Murad Customer Reviews (13)

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David Slawson
David Slawson
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Jul 22, 2024
Mary William
Mary William
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Jul 20, 2024
Mirabelle Binet
Mirabelle Binet
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Jul 20, 2024
Louis Musliyevich
Louis Musliyevich
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Jul 19, 2024
Barbara Riggs
Barbara Riggs
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Jul 19, 2024
Robert Ramsay
Robert Ramsay
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Jul 18, 2024
Sturla Sigurdórsson
Sturla Sigurdórsson
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Jul 17, 2024
Adrian Edmondson
Adrian Edmondson
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Jul 17, 2024
Kameta Chichigov
Kameta Chichigov
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Jul 17, 2024
Antonia Cantrell
Antonia Cantrell
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Jul 17, 2024

Murad Customer’s Q&A

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Murad Features and Benefits

Murad.com.au is a skincare website that offers a variety of products. The site is known for its clinically-proven results and advanced skincare formulas. The products are designed to promote healthy, nourished, and beautiful skin.

The brand was created by Dr. Murad in 1989 with a simple but effective manifesto: “skincare is healthcare.” The products are categorized into four color-coded categories: blue for oil control, purple for hydration, green for firming the skin, and orange for brightening and protecting.

Some of the top products include the Vita-C Eyes Dark Circle Corrector, which works to protect, soothe, and brighten the under-eye area, and the Clarifying Body Spray, designed to treat inflammation and promote healing in every area of your body. The AHA/BHA Exfoliating Cleanser is another popular product, known for encouraging cell turnover for a more even tone.

The website also offers 20% off sitewide and 500 bonus Rewards points, which equals $25 towards future products. There are also occasional promotions, such as 25% off for the Rapid Relief Sulfur Mask.

In summary, Murad.com.au provides a wide range of skincare products that cater to various skin concerns, from acne control to hydration, all backed by scientific research and testing.

Murad Pricing

Murad.com.au offers a wide range of skincare products at various price points. Here are some examples:

  • Vita-C Eyes Dark Circle Corrector: $110.00 for 15ML
  • Rapid Dark Spot Correcting Serum: $135.00 for 30ML
  • Vita-C Glycolic Serum: $140.00 for 30ML
  • Hydrating Skin Products for Dry Skin: $75.00 - $150.00
  • Blemish-Prone Skin Treatments: $39.00 - $79.00
  • Oil Control Products: $39.00 - $79.00
  • Pore Minimising Skincare: $48.00 - $78.00
  • Sensitive Skin Products: $72.00 - $170.00

Please note that prices may vary based on the size and type of product. Always check the website for the most accurate and up-to-date pricing information. Happy skincare shopping!

Payment Method

Murad.com.au accepts Afterpay as a payment method. Afterpay is a zero-interest payment method that allows you to buy what you want today, and pay for it in four payments made every 2 weeks without any interest. At the checkout, choose Installments by Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, returning customers simply log in to make their purchase. All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so. All products on Murad.com that are priced between $35 and $1000 are eligible for Afterpay. Please note that Afterpay is not an eligible form of payment method for Auto-Delivery. The payment method you provide will be charged at the rate of your order. Pricing is subject to change. You can cancel anytime up to 24 hours before your next order date by going to your account or by calling 1-310-765-1520.

Murad FAQs

FAQ

Murad Alternatives

Here are some alternatives to Murad.com.au that offer similar skincare products:

  1. Estee Lauder: Known for their Advanced Night Repair serum.
  2. Drunk Elephant: Offers Protini and Lala Retro creams.
  3. Sunday Riley: Famous for their Good Genes treatment.
  4. SK-II: Renowned for their Facial Treatment Essence.
  5. Farmacy: Their Green Clean Makeup Meltaway Cleansing Balm is a popular choice.
  6. Physicians Formula: Offers The Perfect Matcha 3-In-1 Melting Cleansing Balm as a dupe for Farmacy's product.
  7. Cerave: A favorite among skincare enthusiasts, especially for sensitive or severely dry skin.
  8. Ulta: Offers a wide range of skincare products.
  9. Amazon: A marketplace with a vast variety of skincare brands.
  10. Target: Another marketplace offering a multitude of skincare products.

These brands offer a variety of skincare products that cater to different skin types and concerns. It's always recommended to do a patch test before trying a new product. Remember, what works for others might not work for you. Always choose products based on your skin type and concerns. Happy skincare shopping!

FAQ

Murad Return Policy?

Murad.com.au stands behind its products with a 60-day money-back guarantee from the ship date on all products purchased directly from Murad. This means if for any reason you are not completely satisfied, you can return the products back to Murad for a full refund of the purchase price, even if the bottles are empty. Please allow 14 business days for Murad to receive and process your return. They will credit or refund the purchase price paid by you for the item(s) plus any tax paid on the item(s), less any discounts, rebates, credits or refunds already given to you in connection with such products. The original shipping and handling charges, if any, will not be refunded. If you purchased your Murad product from a retail store, salon or spa, the return must be made to the original place of purchase, in accordance with their return policy. If you have any difficulties, please contact them at saloncustomerservice@murad.

FAQ

How To Open A Murad Account?

To open an account on murad.com.au, follow these steps:

  1. Visit the website murad.com.au.
  2. Look for the Sign Up Now option.
  3. Fill in the required details such as name, email, and password.
  4. Click on the Sign Up button to create the account.

Additionally, there is an option to subscribe and save on the website. When browsing a product page or reviewing items in the shopping cart, select the subscribe & save option, select the delivery frequency preferences, then check out as normal. Changes to the subscription can be made as needed.

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