Murad Reviews
(Rated by 13 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.4
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Price & Quality4.9
- Shipping & Delivery4.4
- Customer Service4.6
- Return Policy4.3
Recent Customer Reviews (13)
David Slawson
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Mary William
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Mirabelle Binet
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Louis Musliyevich
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Barbara Riggs
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Robert Ramsay
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Sturla Sigurdórsson
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Adrian Edmondson
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Kameta Chichigov
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Antonia Cantrell
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Murad Pricing
Hydrating Skin Products for Dry Skin
$75.00 - $150.00
Blemish-Prone Skin Treatments
$39.00 - $79.00
Oil Control Products
$39.00 - $79.00
Pore Minimising Skincare
$48.00 - $78.00
Sensitive Skin Products
$72.00 - $170.00
Payment Methods
Accepted Payment Options:
Prices for items on Murad.com.au vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For Murad credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Murad Pros & Cons
Pros
1
Effective Products: Murad offers a variety of effective skincare products for different skin types, including those with sensitive skin and acne concerns.
2
Scientifically Backed Ingredients: Murad uses clinically backed ingredients and methods, including antioxidants like pomegranates, green tea, and vitamin C.
3
Fragrance-Free and Vegan Options: Many Murad products are fragrance-free and some are vegan, making them suitable for sensitive skin.
4
Cruelty-Free: Murad is a cruelty-free company, aligning with ethical consumer preferences.
CONS
1
Customer Service Issues: Many customers have reported problems with customer service, including difficulties in canceling orders, delayed responses, and unhelpful chat services.
2
Ordering Issues: There have been complaints about incorrect orders, delayed shipments, and issues with returns.
3
Price: Some products, especially those with retinol, can be quite expensive.
4
Variable Efficacy: Some users have reported mixed results, with products not delivering on their claims, especially for sensitive skin.
Murad Features and Benefits
Features
60-day money-back guarantee
Full refund of purchase price even if bottles are empty if not completely satisfied, processed within 14 business days
Clinically-proven results
Promotes healthy, nourished, and beautiful skin
Advanced skincare formulas
Targets various skin concerns from acne control to hydration, backed by scientific research and testing
Color-coded categories
Blue for oil control, purple for hydration, green for firming the skin, orange for brightening and protecting
Vita-C Eyes Dark Circle Corrector
Protects, soothes, and brightens the under-eye area
Clarifying Body Spray
Treats inflammation and promotes healing in every area of the body
AHA/BHA Exfoliating Cleanser
Encourages cell turnover for a more even tone
20% off sitewide
Provides immediate savings on purchases
500 bonus Rewards points
Equals $25 towards future products
Effective products
Suitable for different skin types including sensitive skin and acne concerns
Scientifically backed ingredients
Includes antioxidants like pomegranates, green tea, and vitamin C
Fragrance-free options
Suitable for sensitive skin
Vegan options
Suitable for sensitive skin
Cruelty-free
Aligns with ethical consumer preferences